Are there any specific requirements or preparations needed from the customer before your team arrives for window cleaning?

We aim to make the window cleaning process as hassle-free as possible for our customers. Prior to our arrival, we kindly ask that you remove any obstacles that may obstruct access to the windows and ensure pets are safely secured. Other than that, you can sit back and relax while we take care of the rest!

Are there any specific requirements or preparations needed from the customer before your team arrives for window cleaning?2024-05-13T12:45:21+00:00

What is your policy on rescheduling or canceling appointments?

We understand that plans can change, which is why we have a flexible rescheduling and cancellation policy. Just give us a call as soon as possible, and we’ll work with you to find a new appointment time that suits your schedule.

What is your policy on rescheduling or canceling appointments?2024-05-13T12:44:49+00:00

How do you handle any damages or accidents that may occur during the cleaning process?

While we take every precaution to prevent accidents or damages, we understand that unforeseen circumstances may arise. Rest assured, we are fully insured, and in the rare event of any damages, we will promptly address the issue and ensure it is resolved to your satisfaction.

How do you handle any damages or accidents that may occur during the cleaning process?2024-05-13T12:42:39+00:00

What sets Stayclean apart from other window cleaning services in terms of quality and customer satisfaction?

At Stayclean, we’re committed to excellence in both quality and customer satisfaction. Our attention to detail, eco-conscious practices, and dedication to customer care set us apart. We go above and beyond to ensure every customer is delighted with the results.

 

What sets Stayclean apart from other window cleaning services in terms of quality and customer satisfaction?2024-05-13T12:41:55+00:00

How far in advance do I need to schedule an appointment for window cleaning?

We recommend scheduling your appointment in advance to ensure availability, especially during peak seasons. However, we understand that sometimes you may need a last-minute appointment, and we’ll do our best to accommodate your schedule.

How far in advance do I need to schedule an appointment for window cleaning?2024-05-13T12:41:08+00:00

What steps do you take to ensure minimal disruption to our daily routine while cleaning windows?

We understand the importance of minimal disruption, which is why we strive to work efficiently and considerately. Our team will coordinate with you to find a convenient time for cleaning, and we’ll work diligently to complete the job with minimal disruption to your daily routine.

 

What steps do you take to ensure minimal disruption to our daily routine while cleaning windows?2024-05-13T12:40:26+00:00

What measures do you take to ensure the safety of your team while cleaning windows, especially in adverse weather conditions?

Safety is our top priority at Stayclean. Our team undergoes thorough safety training, and we closely monitor weather conditions to ensure safe working conditions. We adhere to strict safety protocols, including rescheduling appointments if weather conditions pose a risk to our team, and we DO NOT USE LADDERS!!!!

What measures do you take to ensure the safety of your team while cleaning windows, especially in adverse weather conditions?2024-05-13T12:38:42+00:00